MARY ANN McCHESNEY LORA A. DeLONG
SCOTT G. MERRIHEW BRITNEY M. JOHNSTIN
Frankenmuth Insurance employees earn designations
Four Frankenmuth Insurance employees earned professional insurance designations in 2014: Mary Ann McChesney, Lora A. DeLong, Scott G. Merrihew and Britney M. Johnstin.
Mary Ann McChesney earned her Associate in Premium Auditing (APA) designation. Mary Ann joined Frankenmuth Insurance in 1981 as a co-op student and became a full-time employee in 1982. Since then, she earned numerous promotions and worked in several areas of the company, adding to the breadth of her insurance knowledge. Committed to professionalism, she earned two other insurance-related designations, The Associate in General Insurance (AINS) and the Associate in Insurance Services (AIS).
Lora A. DeLong earned her Associate in General Insurance (AINS) designation. Lora began at Frankenmuth Insurance in 1998 in Personal Lines Insurance, and several promotions later, she is now a Business Systems Analyst in the Information Services Department. A graduate of Delta College, Lora earned her associate’s degree in management.
Scott G. Merrihew earned his Associate in Reinsurance (ARe) designation from The American Institute for CPCU/Insurance Institute of America. Scott joined Frankenmuth Insurance in 1995. Scott has held positions in Personal Lines, Marketing and currently serves as the Central States Region director, where he oversees the Ohio, Indiana and Kentucky commercial lines’ operations. He earned the Chartered Property/Casualty Underwriter (CPCU) designation and the Certified Insurance Counselor (CIC) designation and his Bachelor’s in Business Administration from the University of Michigan-Flint.
Britney M. Johnstin earned her Associate in Claims (AIC) designation from The American Institute for CPCU/Insurance Institute of America. Britney joined Frankenmuth Insurance in 2007 and has held various positions within the Image Management and the Commercial Lines Departments. In 2013, she earned her Associate in General Insurance (AINS) designation.
MICHAEL L. STUART has been promoted to Director of Claims Operations which includes Quality Assurance, Claim Handling Guidelines, Reporting, Large Loss Oversight, Vendor Management and Clerical Support.
Stuart joined the company in September 1992, as a Property Adjuster Trainee. He was promoted to Property Adjuster A in 1993 and Property Adjuster B in 1995.
Stuart transferred to the Casualty Section in 1997. He was promoted to Senior Casualty Adjuster in 1998, Auto Section Leader in 2000, Casualty Supervisor in 2004, Assistant Property and Casualty Claims Manager in 2008 and Property and Casualty Claims Manager in 2012.
Stuart holds a Bachelor’s degree in Business Administration from Ferris State University.
He earned his Associate in Claims (AIC) designation in 2000, Chartered Property Casualty Underwriter (CPCU) designation in 2009, and Automobile Claims Law Specialist (ACLS) designation in 2012.
BETH A. WRIGHT replaces Michael L. Stuart as Property and Casualty Claims Manager.
Wright joined the company in December 1998 as a Claims Adjuster Trainee and was promoted to Adjuster I in 1999.
She transferred to the Casualty Section and was promoted to Adjuster II in 2000, Senior Adjuster in 2004 and Property Supervisor in 2004.
Wright holds a Bachelor’s degree in Criminal Justice from The University of Nebraska.
She earned her Associate in Claims (AIC) designation in 2000, Supervisor Certification from Saginaw Valley State University in 2005 and Chartered Property Casualty Underwriter (CPCU) designation
in 2006. She became a certified Property Arbitrator with Arbitration Forums in 2008 and earned her SCLA Gold Award from the American Educational Institute in 2013.